Lead response
Routing rules, missed-call text-back, and response-time tracking so new leads get a reply fast.
Your lead response and CRM cleanup, handled.
We run missed-call text-back, follow-up, and a simple weekly report inside your CRM so you are not the ops department.
20-minute call. Month to month.
- Missed call Buyer lead, Sam R. 7:42 pm
-
Your office, texted by our teamHi Sam, sorry we missed your call. Still looking at 3 bedrooms in Edmond? Does tomorrow at 10 work for a quick call?
Sam R.Yes, 10 works.
- Booked Call set and logged in your CRM 7:51 pm
Who it is for
Ops still on your desk?
- After-hours missed calls
- Messy CRM nobody trusts
- Follow-up that stalls
- No simple weekly pulse
Independent offices · about 15 to 150 agents
What is included
The growth operations behind your office, handled.
CRM hygiene
Duplicates, stages, tags, and ownership cleaned up in HighLevel or your current CRM, with rules that keep it clean.
Follow-up automation
Sequences for new leads and nurture, plus recruiting on higher bands.
Simple reporting
Weekly report on lead volume, response time, follow-up done, and appointments set.
How it works
Three steps. No project creep.
20-minute strategy call
We look at how leads come in, where follow-up breaks, and what one weekly report would help most.
Scope the band
Core, Growth, or Multi-office based on offices, agents, and pipelines. You know the monthly number before anything starts.
Build in your tools
Everything runs inside the CRM and tools you already use.
CRM cleanup
Same contacts. Sorted.
Duplicates merged, owners assigned, stages and sources made consistent, and every lead given a next step.
Before
| Contact | Owner | Stage | Source | Last touch |
|---|---|---|---|---|
| jsmith (2 records) | Unassigned | New | zillow, Zillow | No reply |
| Maria L. | Unassigned | New | web form | Missed call |
| D Nguyen | Former agent | Hot??? | (blank) | Unknown |
| Kim + Alex Park | Unassigned | Old lead | open house | No follow-up |
After
| Contact | Owner | Stage | Source | Next step |
|---|---|---|---|---|
| Jane Smith (merged) | Assigned agent | Active buyer | Zillow | Showing Thursday |
| Maria Lopez | Assigned agent | Contacted | Website | Texted back, call set |
| David Nguyen | Reassigned | Nurture | Referral | In nurture sequence |
| Kim and Alex Park | Assigned agent | Seller, warm | Open house | Check-in scheduled |
Sample rows for illustration, not client data.
Pricing
Simple monthly bands.
Month to month. Final scope set on the call.
Core
$2.5K/mo
- 1 pipeline, 2 sequences
- Up to 2 tracking numbers, 1 calendar
- Standard dashboard, weekly report
- Quarterly QBR, 2 small change requests/mo
- Fits about 1 office / up to ~40 agents
Most offices pick this
Growth
$3.5K/mo
- Up to 2 pipelines, 4 sequences (incl. nurture)
- Up to 4 tracking numbers
- Pipeline/source dashboards
- Monthly pipeline check-in + QBR, 4 small change requests/mo
- Fits about 1 office / ~40 to 100 agents
Multi-office
$5K/mo
- Up to 3 pipelines (buyer/seller/recruiting), 5 sequences
- Up to 6 tracking numbers, round-robin calendar
- Per-source/per-agent dashboards
- Monthly strategy call + pipeline review + QBR, 5 small change requests/mo
- Multiple offices (~100 to 150 agents)
Not included: ad spend, websites, custom software, and legal or compliance advice.
FAQ
Questions brokers ask.
Do we have to switch CRMs?
No. We work in HighLevel or the CRM you already use, and everything runs inside the tools your office has today.
Who actually does the work?
Our team does. This is done for you: we set up and run lead response, CRM cleanup, follow-up, and reporting. You are not handed software to manage.
Is there a long contract?
No. Every band is month to month, and the final scope is set on the strategy call.
How do we pick a band?
It depends on your offices, agents, and pipelines. Core fits about one office up to around 40 agents, Growth about 40 to 100 agents, and Multi-office about 100 to 150 agents across locations. We confirm the fit on the call.
What is in the weekly report?
Lead volume, response time, follow-up done, and appointments set. One simple report, every week.
What is not included?
Ad spend, websites, custom software, and legal or compliance advice.
What happens on the 20-minute call?
We look at how leads come in, where follow-up breaks, and what one weekly report would help most. You will leave with a few fixes either way.
See if Growth Ops fits.
20-minute call. We look at your lead flow and tell you straight.
Book a strategy call (opens in a new tab)